Service Delivery Transformation
Helping governments deliver for their citizens
We work in sync with governments to devise innovative approaches that can sustainably transform service delivery. Our efforts have helped government bodies at all administrative tiers to better respond to ever-changing citizen needs.
Delivering insightful solutions to complex challenges
We position ourselves firmly within the client’s context to form tailor-made strategies based on intended outcomes. Our evidence-based strategies have helped achieve sustained impact across sectors like public finance, education, healthcare, and agriculture for a range of clients.
Gleaning valuable insights to inform action
We engage deeply with datasets to derive insights that inform organisational and policy-level decisions. Our advanced analytics are complimented by tools that have helped to drive action for our clients by managing, analysing, and unlocking trends within data.
Enabling structural change for maximum performance
We unearth areas in need of structural change to enhance organizational flexibility and adaptivity. Our efforts to make improvements to operations and capacity are derived through working in proximity with our clients by facilitating change that allows for superior performance.
Revolutionising systems with digital solutions
We develop and implement necessary digital technology to improve operational efficiency and reduce costs. Our digital transformation support has involved automating processes that have allowed our clients to operate sustainably and stay relevant in an ever-changing business environment.
Taimur Adil is a graduate of the University of Illinois at Urbana Champaign (UIUC) with a decade of diverse experience advising both public sector reform projects and private sector enterprise.
Muhammad Akbar Ali Malik is a Cornell graduate with over ten years of experience in both public and private sector advisory and research roles.
Awais Qureshi is a graduate of the Lahore University of Management Sciences (LUMS) and advises public sector clients on driving sustainable improvements to service delivery in the health and education sectors.
Mahrukh Taimur is a graduate of the National University of Science and Technology (NUST) Business School with over eight years of HR experience in the corporate and development sectors of Pakistan.
Rabia Asif is a graduate of the Punjab University (PU) with over ten years of diversified management experience in the financial and development sectors.
Shahnila Rafiq is CAF qualified from the Institute of Chartered Accountants of Pakistan. She has over two years of Finance and accounting experience and four years CA training according to the Bye Laws of the Institute of Chartered Accountants of Pakistan (ICAP).
Heba Zeb Khan is a graduate of the Institute of Management Sciences (IMS), Peshawar and has experience in education consulting and retail marketing.
Ahmed Makki is a graduate of the University of Notre Dame (ND) with over ten years of diverse experience in the development, humanitarian assistance and public sectors across North America, Africa and Asia.
Ahmed Zafar is a graduate of the School of Oriental and African Studies (SOAS) University of London, with over five years of experience in public sector research and consulting roles.
Mustafa Asghar Khan is a graduate of the University of Cambridge. He has over ten years of experience advising a diverse set of public sector leaders across multiple jurisdictions in Pakistan.
Zehra Riaz Notta is a graduate of the Lahore University of Management Sciences (LUMS) with over four years of experience in public sector research and advisory roles.
Aleena Qadri is a graduate of the City University, London, with over three years of experience in non-profit research and consultancy.
Bilal Mustafa is a graduate of the Lahore University of Management Sciences (LUMS) with three years of experience in operations, research and consulting roles.
Ibadullah Channa is a graduate of the Institute of Business Administration (IBA), Karachi with experience in retail and consulting.
Ilyas Daya is a graduate of the Lahore University of Management Sciences (LUMS) and has experience supporting public sector health reform.
Nikhat Fatima is a graduate of the Lahore University of Management Sciences (LUMS) and is currently supporting large scale public sector transformations in the health sector.
Shehrbano Jamali Niazi is a graduate of McGill University and is helping set up Pakistan’s first affordable housing network. She has prior experience of disaster risk reduction and urban resilience in Pakistan.
Syeda Haleema Hassan
Syeda Haleema Hasan is a graduate of the Lahore University of Management Sciences (LUMS) and has over two years experience in research and communications.
Abdul Rafay is a graduate of the Lahore University of Management Sciences (LUMS) and is currently supporting public sector health reform.
Lamis Maniar is a graduate of the Institute of Business Administration (IBA), Karachi and has three years of experience in operations and M&E.
Sanwal Shahzad is a graduate of the Institute of Management Sciences (IMS) Peshawar and has experience in public sector institutional reform and service delivery.
Muhammad Shahbaz Khan is a graduate of the University of Engineering and Technology (UET), Peshawar and has experience in strengthening service delivery for public sector clients in Pakistan.
Muhammad Taha is a graduate of the Lahore School of Economics and has over three years experience in marketing.
Embedded deep within our value system is a focus on learning and self-actualisation, with each member of our team on a journey of professional growth and development.
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