Our Services
Service Delivery Transformation
Helping governments deliver for their citizens
We work in sync with governments to devise innovative approaches that can sustainably transform service delivery. Our efforts have helped government bodies at all administrative tiers to better respond to ever-changing citizen needs.
Strategy
Development
Delivering insightful solutions to complex challenges
We position ourselves firmly within the client’s context to form tailor-made strategies based on intended outcomes. Our evidence-based strategies have helped achieve sustained impact across sectors like public finance, education, healthcare, and agriculture for a range of clients.
Analytics
for Decision-making
Gleaning valuable insights to inform action
We engage deeply with datasets to derive insights that inform organisational and policy-level decisions. Our advanced analytics are complimented by tools that have helped to drive action for our clients by managing, analysing, and unlocking trends within data.
Performance and
Operations Management
Enabling structural change for maximum performance
We unearth areas in need of structural change to enhance organizational flexibility and adaptivity. Our efforts to make improvements to operations and capacity are derived through working in proximity with our clients by facilitating change that allows for superior performance.
Digital
Transformation
Revolutionising systems with digital solutions
We develop and implement necessary digital technology to improve operational efficiency and reduce costs. Our digital transformation support has involved automating processes that have allowed our clients to operate sustainably and stay relevant in an ever-changing business environment.
Our Work
Our Team
Leadership

Taimur Adil
Partner
Taimur Adil is a graduate of the University of Illinois at Urbana Champaign (UIUC) with a decade of diverse experience advising both public sector reform projects and private sector enterprise.

Akbar Ali Malik
Partner
Muhammad Akbar Ali Malik is a Cornell graduate with over ten years of experience in both public and private sector advisory and research roles.

Awais Qureshi
Partner
Awais Qureshi is a graduate of the Lahore University of Management Sciences (LUMS) and advises public sector clients on driving sustainable improvements to service delivery in the health and education sectors.

Mustafa A. Khan
Associate Partner
Mustafa Asghar Khan is a graduate of the University of Cambridge. He has over ten years of experience advising a diverse set of public sector leaders across multiple jurisdictions in Pakistan.

Ahmed Makki
ASSOCIATE PARTNER
Ahmed Makki is a graduate of the University of Notre Dame (ND) with over ten years of diverse experience in the development, humanitarian assistance and public sectors across North America, Africa and Asia.
Corporate Team

Mahrukh Taimur
Director Human Resources
Mahrukh Taimur is a graduate of the National University of Science and Technology (NUST) Business School with over eight years of HR experience in the corporate and development sectors of Pakistan.

Rabia Asif
Director Corporate Affairs
Rabia Asif is a graduate of the Punjab University (PU) with over ten years of diversified management experience in the financial and development sectors.

Shahnila Aly
Associate Finance
Shahnila Aly is CAF qualified from the Institute of Chartered Accountants of Pakistan. She has over two years of Finance and accounting experience and four years CA training according to the Bye Laws of the Institute of Chartered Accountants of Pakistan (ICAP).

Heba Zeb Khan
Culture & Engagement Associate
Heba Zeb Khan is a graduate of the Institute of Management Sciences (IMS), Peshawar and has experience in education consulting and retail marketing.

Rabia Ghafoor
Full Stack
Developer
Rabia Ghafoor is a graduate of the Hasselt University, Hasselt, Belgium and is currently supporting the web development of Impetus’ internal and external programs.
Core Delivery Team

Ahmed Zafar
Engagement Manager
Ahmed Zafar is a graduate of the School of Oriental and African Studies (SOAS) University of London, with over five years of experience in public sector research and consulting roles.

Zehra Riaz Notta
Engagement Manager
Zehra Riaz Notta is a graduate of the Lahore University of Management Sciences (LUMS) with over four years of experience in public sector research and advisory roles.

M. Umer Naeem
ENGAGEMENT MANAGER
Muhammad Umer Naeem is a graduate of the University of Chicago and has over four years experience in research and data.

M. Saad Kamil
SENIOR ASSOCIATE
Muhammed Saad Kamil is a graduate of the Lahore University of Management Sciences (LUMS) and has experience supporting both private and public sector clients in Pakistan.

Nikhat Fatima
Senior Associate
Nikhat Fatima is a graduate of the Lahore University of Management Sciences (LUMS) and is currently supporting large scale public sector transformations in the health sector.

Ilyas Daya
ASSOCIATE
Ilyas Daya is a graduate of the Lahore University of Management Sciences (LUMS) and has experience supporting public sector health reform.

Shehrbano Jamali
Associate
Shehrbano Jamali Niazi is a graduate of McGill University and is helping set up Pakistan’s first affordable housing network. She has prior experience of disaster risk reduction and urban resilience in Pakistan.

Aleena Qadri
Associate
Aleena Qadri is a graduate of the City University, London, with over three years of experience in non-profit research and consultancy.

Hassan Bin Tahir
Associate
Hassan Bin Tahir is a graduate of the Lahore University of Management Sciences (LUMS) and has experience in both the corporate and development sectors.

Khadeeja Habib
Analyst
Khadeeja Habib is a graduate of the Institute of Business Administration (IBA), Karachi and has two years’ experience in Marketing and business strategy.

Yahya Asad Rana
Analyst
Yahya Assad graduated from the Lahore University of Management Sciences (LUMS) with a BA-LLB in 2022. He is currently supporting large-scale public-sector transformations in the health sector.

M. Umar Abuzar
Analyst
Muhammad Umar Abuzar graduated from the Lahore University of Management Sciences (LUMS) with a BSc (Hons) – Politics and Economics in 2022. He is currently supporting large-scale public-sector transformations in the health sector.

Haider Iqbal
Analyst
Haider Iqbal is a graduate of Lahore University of Management Sciences. He has done his BSc in Chemical Engineering and is currently supporting public sector health reform

Usama Hameed
Analyst
Usama Hameed is a graduate of Lahore University of Management Sciences. He has done his BSc in Computer Science and is currently supporting public sector health reform
Field Team

Muhammad Taha
Implementation Specialist
Muhammad Taha is a graduate of the Lahore School of Economics and has over three years experience in marketing.

Abdul Rafay
Implementation Specialist
Abdul Rafay is a graduate of the Lahore University of Management Sciences (LUMS) and is currently supporting public sector health reform.

Haseeb Sajid
Implementation Specialist
Haseeb Sajid is a graduate of National University of Science and Technology (NUST) and is currently supporting public sector health reform.

Farwa Pirbhoy
Implementation Specialist
Farwa Pirbhoy is a graduate of the Lahore University of Management Sciences (LUMS) with a BSc in Anthropology and Sociology. She is currently supporting public sector health reform.

Abdullah Mehta
Implementation Specialist
Abdullah Mehta is a graduate of the Institute of Business Administration, Karachi (IBA) and is currently supporting public health sector reform.

Sanwal Shehzad
Field Consultant
Sanwal Shahzad is a graduate of the Institute of Management Sciences (IMS) Peshawar and has experience in public sector institutional reform and service delivery.

M. Shahbaz Khan
Field Consultant
Muhammad Shahbaz Khan is a graduate of the University of Engineering and Technology (UET), Peshawar and has experience in strengthening service delivery for public sector clients in Pakistan.

Fahad Niaz
Field Consultant
Fahad Niaz is a graduate of the National University of Sciences and Technology (NUST) and is currently supporting improved service delivery in Pakistan’s health sector.

Ahmad Irtaza Khan
Field Consultant
Ahmed Irtaza is a graduate of the National University of Sciences and Technology (NUST) and is currently supporting improved service delivery in Pakistan’s health sector.

Faisal Ijaz
Field Consultant
Faisal Ijaz is a graduate of the University of Engineering and Technology (UET), Peshawar and is currently supporting improved service delivery in Pakistan’s health sector.

Mehranullah
Field Consultant
Mehranullah is a graduate of the University of Engineering and Technology (UET), Peshawar and is currently supporting improved service delivery in Pakistan’s health sector.

Umair Khan
Field Consultant
Umair Khan is a graduate of the National University of Sciences and Technology (NUST) and is currently supporting improved service delivery in Pakistan’s health sector.

Abdul Basit Rehman
Field Consultant
Abdul Basit is a graduate of National University of Science and Technology (NUST) School of Civil Engineering and is currently supporting public sector health reform

Babar Shah
Field Consultant
Babar Shah is a graduate of National University of Science and Technology (NUST) School of Civil Engineering and is currently supporting public sector health reform
Our Values
Embedded deep within our value system is a focus on learning and self-actualisation, with each member of our team on a journey of professional growth and development.
Do Better than our Best
We take ownership of our clients’ intended outcomes and hold ourselves accountable to higher objectives.
Work as One Team
We invest in the development of our team, ensuring their continuous individual and collective growth.
Achieve Transformation
We drive transformational change for our clients by keeping a sustained focus on the outcomes that truly matter.
Set the Benchmark
We set the benchmark for other firms in the industry by delivering unique and innovative solutions.
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